Refund policy

At Max-Picks.com, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy.

Returns

  • You may return eligible items within 30 days of delivery.

  • Items must be unused, in original packaging, and in the same condition as received.

  • Proof of purchase (order confirmation or receipt) is required.

  • Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

  • To initiate a return, contact us at support@max-picks.com with your order details and reason for return.

Refunds

  • Once we receive and inspect your return, we will notify you of approval or rejection.

  • Approved refunds will be processed within 5-10 business days to the original payment method.

  • Shipping fees and any applicable handling charges are non-refundable.

  • If your refund is delayed, please check with your bank before contacting us.

Non-Returnable Items

  • Gift cards and digital downloads

  • Personalized or customized items

  • Clearance or final sale items

  • Items that have been used, washed, or altered

For assistance, reach out to us at support@max-picks.com.